If you have any questions or comments please give us a call at 1.800.348.1831 or submit a form here and we will get back to you as soon as possible. Please visit our Educational Services page for more webinars.
|Event Name:||*CU FOCUSED* - Crimes Against Your Member|
|Date:||Tuesday, October 9, 2018 10:00am CDT|
|Panelist(s) Info:||Deborah Crawford (Bio)
Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 30+ years of combined teaching and banking experience.
|Credits:||2.0 CE Credits|
During this program we will conduct staff training to detect and prevent four big crimes against your customer. We will look at the red flags and scenarios for Elder Abuse, Identity Theft, Business Email Compromise Schemes and Human Trafficking. We will look at the misuse of POAs, Cash, Fake Emails, Romantic Scams and more. Learn what the response of your financial institution should be when these activities hit our accounts and our members.
Who Should Attend?
All branch personnel, tellers, new accounts, loan officers and call centers who help and protect our members.