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|Event Name:||Reg E Compliance - Five Best Practices for Handling Disputes|
|Date:||Tuesday, October 16, 2018 10:00am CDT|
|Panelist(s) Info:||Susan Costonis (Bio)
Susan Costonis is a compliance consultant and trainer. She specializes in compliance management along with deposit and lending regulatory training.
Susan has successfully managed compliance programs and exams for institutions that ranged from a community bank to large multi-state bank holding companies. She has been a compliance officer for institutions supervised by the OCC, FDIC, and Federal Reserve. Susan has been a Certified Regulatory Compliance Manager since 1998, completed the ABA Graduate Compliance School, and graduated from the University of Akron and the Graduate Banking School of the University of Colorado. She regularly presents to financial institution audiences in several states and “translates” complex regulations into simple concepts by using humor and real life examples.
|Credits:||2.5 CE Credits|
Why should you attend?
What You Will Learn
Who Should Attend?
This webinar will benefit Customer (Member) Service Reps, New Account Reps, Teller Supervisors, Deposit Operations staff, Security and Compliance Officers.
NOTE: This webinar will NOT address Visa or MasterCard zero liability rules; only the Federal Reg E dispute provisions are included. The CFPB announced on January 26, 2018 that the changes to Regulation E and Z for the Prepaid card rule has been delayed to an effective date of April 1, 2019. The dispute procedures for prepaid card rules will not be included in this session.